zendesk salesforce integration

The new Salesforce training Integration - built on Zendesk is presently in an early access program... Send a holistic view of your customers for your Sales and Support teams with a self-motivated two-way integration b/w Zendesk Support ticket data and Salesforce administrator certification CRM customer data.

Being client driven methods knowing and understanding your clients and reacting to them.

This occurs in two key spots:

Deals and client care. They're the forefronts of your business to your clients.

By coordinating a client relationship the board (CRM) application, as Salesforce, with a client care programming arrangement, like Zendesk, associations use innovation to help make the best condition for an ideal client experience.

With joined deals and bolster groups, a consistent client experience is conceivable.

Look at the white paper Step-by-Step Guide to Integrating Zendesk and Salesforce. Zendesk for Salesforce brings the circle between deals to close and bolster groups by improving permeability into client data and bolster movement.

The Zendesk for Salesforce coordination conveys various different advantages for your group:

·       Giving your help group total access to deals data and the other way around.
· Draw in any CRM information, including custom articles, and bolster groups can see a full Salesforce client profile directly by a live ticket without leaving Zendesk. What's more, deals groups can view total Zendesk tickets, including custom field information, in Salesforce

·   Making a solitary client database among deals and bolster that is consistently in a state of harmony.
·  Deal with a client records database in Salesforce, and access it from either Zendesk or Salesforce with ongoing information match up of Salesforce records, contacts, and leads with Zendesk associations and clients.
·   Empowering perspectives on Salesforce reports which incorporate Zendesk information.
· A pre-manufactured revealing dashboard in Salesforce with preconfigured reports that cut up Zendesk ticket information through a few Salesforce focal points.