1) Enabling Article Management
Once upon a time whilst troubleshooting how knowledge articles display in salesforce online training communities, the support team enabled the “Article Management” setting within Content Management.
That seemed to sort some of the issues faced but what we soon learned was that when support enabled this for you, there was something else you should’ve done too. Up to that point any article you’d publish, within a category in the channel for that community, you’d be finding it within the navigation topics.
BUT after the change, you also have to create an “Automatic Topic Assignment”, which is a feature to assign topics automatically to an article when is published within a data category.
Why you need to still map navigation topics and data categories is a mystery:
1.5) (the half) Lightning Knowledge is ‘__kav’
What a title, has she finally gone bananas!?
Maybe yes, here I want to highlight that once you migrate knowledge to ‘Lightning Knowledge’ one of the things to bear in mind is that the object reference will append ‘__kav’ to it. So, if you have any integrations you will have to update the queries.

2) Article Channel when ‘__kav’

The other thing we noticed is that with migration the ‘Channel’ options where you can publish to; knowledge base, customer community, partner community, or only internal, are then appearing in the page layout.
Which is all well and good but that means they will show in your community, but don’t you worry as there is a standard approach for this: What you need to have 2 layouts, one for internal user-profiles and another for your salesforce customers, the latter without the channel fields in the layout.

3) Data Categories Reporting

Finally, with Summer ’19 you can extend the custom report types on Knowledge objects in reports.
The most exciting one is the ability to add data categories in reports! Something you just couldn’t do before.
All right, so that’s it folks, some little goblets of knowledge about ‘Knowledge’ this week.

Three (and a half) Knowledge things we learned in the week

Read More

Salesforce is the most demanded talent nowadays. it's been utterly embedded as a CRM platform for abundant administration. Salesforce online training provides the sting to a professional’s career by providing totally different certification viz. Salesforce architects, developers and selling professionals, etc.
Once you're certified by Salesforce, you'll verify your certification on-line. This diary provides info concerning numerous certifications on the market by Salesforce and its verification.
Main Certifications Available by Salesforce
Salesforce certification has varied certifications viz. developer, architect, app builder, administrator, advanced administrator, etc. Following square measure the certifications projected by Salesforce:
1). Platform App Builder
If you're keen on coming up with, building and implementing custom applications by Salesforce, this certification is for you. It’s going to involve programming and understanding of custom functions of the Salesforce platform.
2). Salesforce Certified Architect
This domain offers several certifications that supported your experience and data. The foremost progressive level test during this domain is Salesforce Technical designer.
Salesforce Certification and kinds
3). Salesforce Certified Administrator
Salesforce provides you with 2 varieties of certifications here, Salesforce Certified Administrator and Salesforce Certified Advanced Administrator.
Once you clear the test for certified administrator, you'll apply for advanced administrator certification by Salesforce. The test pattern is as follows:

4). Salesforce Certified Developer

It additionally offers a totally different certifications that supported your experience. the test pattern is as follows:
Once you have got cleared the test, you may get the results instantly. You may get a confirmation email too.
Salesforce problems new system updates 3 times in a very year. Each update demands all professionals uphold all the certifications with beginning maintenance modules related to the Salesforce product unharness successions. Supported your certificate, the whole of certification maintenance units revealed a year may vary. If you fail to pass the issued unit by its cut-off date, all credentials unbroken by that unit can expire, or typically become suspended.
Get ready for Interviews!

Verification of Salesforce Certification:
You should continuously link your beginning with Webassesor accounts so your certification standing would track as current. you'll visit the page for verification and beneath “Certification holder” enter your email used for Web assessor. On the submission of the request, you'd get AN email listing following details
        Your credentials
        Necessary maintenance module
        Due date
        Trailhead linking standing
You would additionally get reminders per month. Verification page of Salesforce Certification permits you to mark your experience and certifications visible.
Your leader can even verify your certification:
If they opt to participate, they'll search your name or email address, read the certifications you have got. The verification page can provide your name and site with all active Salesforce certifications in conjunction with the date you were certified. to require advantage of this feature, you would like to opt-in:
        Log in to check taker account of Web assessor.
        Go to “Edit Profile” link given within the high right corner of the screen.
        Change the verification opt-in checkbox.
        Click on Save.
If you are doing not update your take a look at taker profile or if you decide on ‘No’ for the verification opt-in, your certifications won't be listed on the certification verification page.
Steps for verification of Salesforce Certification:
1.    move to  http://certification.salesforce.com/verification?&fullname=John%20Dray
2.       Within the verification possibility you may verify your credentials or check the standing.
Or
1.       Directly move to https://trailhead.salesforce.com/credentials/verification.
2.       Search by your full name or email address.
You can additionally login to Webassesor. once login simply checks the list wherever Completed Exams square measure mentioned. All the upkeep exams performed on the beginning will show up there sooner or later.

Tip:
For verification of your credentials, keep the subsequent points in mind:
If you're victimization Salesforce credentials verification on beginning victimization 
the following link:
https://trailhead.salesforce.com/credentials/verification
Before victimization ‘Verify a Salesforce Certified Professional’, you need to prefer certain  the verification in the web assessor profile you created.
Once you complete your certification needs in the beginning, your standing is updated once one business day. Once it's updated, you'd receive a confirmation email and you'd be able to see a record in your Completed Exams list in Web assessor account002E

Salesforce Certification Verification

Read More


(Eds: Disclaimer: the subsequent handout involves you below an appointment with Business Wire The Republic of India. PTI takes no editorial responsibility for a similar.)
Signs Memorandums of Understanding with the ICT Academy, Telangana Academy for ability and data and ICT Academy of Kerala
Bengaluru, Karnataka, {india|India|Republic of the Republic of India|Bharat|Asian country|Asian nation} – Business Wire India
Salesforce, the worldwide leader in CRM, nowadays declared that it's committed to coach 250,000 students for the technology jobs of tomorrow by 2022. In separate partnerships, Salesforce has signed Memorandums of Understanding (MoU) with the ICT Academy; the Telangana Academy for ability and data (TASK) and ICT Academy of Kerala (ICTAK). Through these partnerships, Salesforce can bring source, it's free the on-line learning platform, into the schoolroom – empowering students to ability up through gamified learning content and active challenges.
According to a recent study by IDC, the  Salesforce certification economy can produce 548,400 direct jobs and $67 billion in new business revenues in the Republic of India, between 2019 and 2024. With source, anyone – notwithstanding gender, quality of socioeconomic background – will build the talents they have to land associate degree in-demand job in technology, each among and on the far side the Salesforce scheme.
• In partnership with the ICT Academy, a government of the Republic of India initiative, Salesforce can train over five hundred educator’s victimization sources. In turn, the educators can train over one hundred 50000 students within the next 3 years, from two hundred member institutes across the country. The partnership also will produce and nurture twenty student teams.
• Through the prevailing partnership with the ICT Academy of Kerala, Salesforce also will run a singular initiative, Skills Delivery Platform Kerala (SDPK) centered on establishing a progressive e-learning network. in a very pilot initiative, Salesforce can reach bent on engineering students from seventy-five faculties impacting over twenty 5000 students in one year.
• The partnership with TASK can reach bent on fifty establishments within the state of Telangana and a hundred educators coaching seventy 5000 students over consequent 3 years, whereas making and promoting over twenty student teams to be a region of the Trailblazer community.
Salesforce can arrange, produce and execute every one of those programs for college students, providing support needed to its partners for coaching to satisfy the program objectives. additionally, the ‘train the trainer’ program can support educators with relevant content to drive effective coaching, whereas additionally empowering them by building a powerful networking cluster of trade consultants. Salesforce also will bring job achievement opportunities to students trained on Salesforce to extend their employment opportunities.
Comments on the news:
Sunil Jose, Senior VP and Country Leader, Salesforce Republic of India, said, “Embracing India’s desirable manpower, we tend to believe it's our responsibility to make jobs, reskill staff and facilitate them to succeed. As the Republic of India becomes one in every of the youngest countries within the world, speedy innovation and adoption of rising technologies like IoT and AI are dynamic  the ways that we tend to live and work. Whereas corporations embrace this modification, there's the constant would like for savvy manpower that's ready to tackle challenges distinctive to our digital age. We tend to believe the source will rework lives, nurture careers and build control on the growing Salesforce economy.”
Kris Landed, VP of source selling and Trailblazer Relations, Salesforce, said, “Trailhead’s mission is to democratize education and build learning accessible to all or any. With over one.8 million Trailblazers already skilling au courant our platform, we’re excited to partner with ICT Academy, ICT Academy of Kerala, and therefore the Telangana Academy for ability and data to empower even additional learners with the tools to ability up for the roles of tomorrow.”
M Siva Kumar, Chief officer, ICT Academy the same “The chance that Salesforce offers is huge, the community is big and growing exponentially. Unneeded to mention, ICT Academy has been the pioneer and leader in developing the talents of scholars in rising technologies among its 800+ member establishments across the Republic of India. in addition, the interest we’ve seen from students has been extraordinary, the fun and simple victimization the source platform has students keen to be told additional. We tend to are delighted to increase our relationship with Salesforce providing access to all or any of our member institutes through this partnership.”

About beginning
Trailhead is a free Salesforce online training  platform that empowers anyone to talent up in the long run. beginning reduces barriers to entry for all - despite gender, ethnicity, education level or socioeconomic background - to hitch the workforce of the long run with access to over 700 badges covering business, tech, Salesforce and soft skills. Quite one.8 million learners nowadays area unit skilling up and earning resume-worthy credentials on the beginning, all whereas discovering new career opportunities and connecting with the colorful Trailblazer Community.
To join the movement, sign in for complimentary at https://trailhead.com/.

About Salesforce
Salesforce is that the international leader in client Relationship Management (CRM), delivery firms nearer to their customers within the digital age. based in 1999, Salesforce permits firms of each size and trade to require advantage of powerful technologies cloud, mobile, social, net of things, AI, voice and block chain—to produce a 360-degree read of their customers.
For a lot of info concerning Salesforce (NYSE: CRM), visit:
About ICT Academy
ICT Academy may be a not for profit Social Enterprise initiated within the year 2009 underneath the public-private partnership model, by the govt. of Bharat untidily with the State Governments and Industries. The organization was shaped with representations from the govt., leading firms within the ICT trade and National Association of software package Services firms (NASSCOM) in Bharat.
Since its origination, ICT Academy has enabled a platform between Government, Corporates and domain with the prime objective of developing next-generation lecturers and trade prepared students. ICT Academy aims to fulfill the talent necessities of the trade and generate a lot of employment particularly in tier two and three cities, the agricultural components of the country.
ICT Academy is supported and suggested by NITI Aayog (National establishment for remodeling Bharat Aayog), the National designing body of the state of Bharat collectively of the distinctive organization for dissemination and replication, that is aligned to the talent {india|India|Republic of Bharat|Bharat|Asian country|Asian nation} Vision of the govt. of India.
Visit:
About ICT Academy Kerala
ICT Academy of Kerala (ICTAK) maybe a Public-private partnered not-for-profit company planned by Govt of Bharat and established by Govt of Kerala, in association with leading trade partners like TCS, Jewish calendar month Motors, Infosys, UST Global, IBS Ltd and Quests international. It’s mandated to figure with the scholars and graduates in enhancing their skills to fulfill trade desires. ICTAK give multiple modes of coaching programmed for graduating and graduated students. It focuses totally on the new Technology skills (IR four.0) in order that the stakeholders are ready to get pleasure from the approaching technology opportunities within the world. Additionally, ICTAK undertakes capability building programmed for state similarly as re-skill programmed at Corporates. ICTAK is passed by an Associate in nursing freelance board comprising of Govt. officers and therefore the collaborating trade leaders, and chaired by Mr. Tony Thomas, a federation of Nissan Motors
About Telangana Academy of talent and data (TASK)
TASK may be a not- the for-profit organization created by the Government of Telangana for delivery activity among establishments of state, trade & domain with Associate in The nursing objective of providing quality human resources and services to the trade. Initiatives from TASK area unit majorly centered around enhancing Employability Quotient for youth that has 3 key talent dimensions, personal, technical and structure skills.
For a lot of info concerning TASK, visit: salesforce online training in Hyderabad


Salesforce to Train 250000 Students in India by 2022

Read More

Quarterly Forecasting, Case Routing, and Code-Free Predictions on Records

Boost Productivity with Personalized Search Results (Beta)

Want to find stuff faster with search results that are tailored to the unique way you work in Salesforce training, Search personalization is here. It helps you cut through the clutter with search results based on what’s most important to you, including geographical locations, industries, statuses, product areas, and people.

Break Open the Search Box with Enhanced Instant Results (Beta)

Enhanced instant results turn the global search box into a supercharged productivity hub. Click in the search box to instantly access record previews, page-level record actions, related list quick links, and suggested searches.
Create Instant Reports with All the Right Filters with Conversational Search (Beta)
Can’t find a report or don’t have time to create one? Conversational search gives you instant access to important data by turning your search terms into record filters. Just enter search terms the way you start a conversation. For example, enter “my closed cases this month” to see a list of your recent cases with a closed status.

Find the Right Record Faster with Recommended Result (Beta)

Recommended Result gets you to the right record faster when we’re confident we know what you’re looking for. It’s like putting purple stripes on your luggage at the airport carousel to make sure it stands out from the crowd.

Put the Pro in Profile with profile-specific Search Results Layouts (Beta)

Search results should show what matters most. If you’re in sales, knowing the account owner and the industry is critical. If you’re a service rep, the account’s support level is key information. With profile-specific layouts, you’ll fine-tune search results layouts for an object for every unique profile in your org. Profile-specific layouts are supported only by objects with customizable layouts. Users who don’t have a profile-specific layout assigned to them see the default search results layout.

Sales

Einstein Forecasting:
Support for Quarterly Forecasting (Generally Available)
If you use a quarterly forecasting schedule, you can now use the power of Einstein to improve forecasting accuracy, predict results, and track how sales teams are doing.
Einstein Lead Scoring:
Control Which Leads to Score Does your sales team need lead scores for only some leads? Tell Einstein to attain only leads that contain certain values in lead fields. For example, if your sales team wants to score only leads from the communications industry, tell Einstein to include only those leads.

Einstein Automated Contacts:

See Only the Contact Data You Have Access To Opportunity Contact Role suggestions now respect the field-level security from the Contact object. Sales reps without access to contact fields, such as Email, Title, or Phone, no longer see those fields in the Einstein component or list views. Also, reps don’t see contact field values for contact records they don’t have access to. Lastly, when viewing the detail page for Opportunity Contact Role suggestions, contact fields don’t appear. To see the contact fields, navigate to the contact record.
Einstein Activity Capture: Decide What to Capture and Sync
Get more control over whose email data is captured. Use the Excluded Addresses list to prevent data from syncing. Plus, let reps sync event series.
Add Opportunity Scores to Standard Reports
Use standard reports to analyze opportunities based on opportunity scores. Previously, you’ll use opportunity scores with only custom report types.
Add Model Factors to Opportunity Custom Report Types
Get a clearer picture of what drives your opportunity scores. The factors used to create the opportunity scoring model are now available in custom report types.
Use SOAP API to Access Information About the Opportunity Scoring Model
We introduced two new objects for Einstein Opportunity Scoring. Use the SalesAIScoreCycle and SalesAIScoreModelFactors objects to retrieve information about opportunity scores and their factors.

Service

Help Your Agents Resolve Cases Faster with Einstein Article Recommendations (Pilot)
Einstein Article Recommendations uses data from past cases to identify Knowledge articles that are most likely to help your agents address customer inquiries.
Automatically End Bot Chats
Build bots that clean up after themselves! Use an End Chat rule action to add conditions that help the bot sense the natural end of a conversation and automatically close the session on behalf of the visitor.
Connect Your Bots to Third-Party NLPs (Pilot)
Bring your own natural language processor (NLP) into Einstein Bots to create a multilanguage experience or to tie into your existing systems. Intents and utterance data are passed through Apex to the processor of your choice. A two-way system connects your NLP to Einstein via an Apex template, so customer inputs are sent from your Einstein bot to your provider. The bot also can receive intent and entity information from your third-party provider to use conversation routing.
Improve Bot Handoffs by Confirming Agent Availability
Bots and agents work better together, and we’ve made transfers even smarter by checking the availability of agents before a transfer takes place. Define custom messaging to keep the customer informed as to the status of the transfer.
Improve Your Skills with the Bots Setup Help Carousel
Get the foremost helpful Einstein Bot content at your fingertips with a carousel on the Setup screen. Get access to bot recipes, troubleshooting tips, and best practices.
Einstein Bots: Other Bot Updates
Learn about other changes to Einstein Bots.

Salesforce Einstein

Read More

In this article, we’ll go with an approach to set up a strong design that can be utilized for filing and Filtering, or even basic transforming of information remotely. While making it simple to get Data off-stage, from inside Salesforce training External objects.
“You Can’t Stop the Waves, but you can learn to Surf”…Says Salesforce CEO — Marc Benioff
 For Storing Data Outside Of Salesforce, you need the following.
1) Heroku
2) Postgres — Sync Tables
3) Heroku Connect
4) Postgres — Archive Tables
5) Stored Procedures
6) Salesforce Connect/ External Data Source Salesforce (Optional)
7) Other Data Storage Options
Now we will Discuss Each Step in a Simple and Easy way.
1.     Heroku
An External Data Source Salesforce, this is the outer a platform that has our databases and it handles our synchronization and Filtration process.
1.     Postgres — Sync Tables
This Bunch of tables has a hand-outs of a considerable number, of records in any Salesforce, connect units, we choose External Data Source Salesforce to use extra handling.
1.     Heroku Connect
Salesforce External Objects and Heroku Connect will Design, a 1–1 connection between database tables in Heroku and units in Salesforce online training. Then it combines the information at determined Time Intervals with External Data Source Salesforce.
An Accurate hand-out of the data will exist in Dual databases, after each combination.
It is Important, that Heroku Connect isn’t unit to Salesforce external objects API Limits, yet there are some terms and conditions, on the units of items that are guided.
1.     Postgres — Archive Tables
Here’s the place to get more logic for External Data Source Salesforce. Initiating a database in Heroku will work for Salesforce external objects, yet it isn’t accurate for filing and Filtering
Every time the Heroku database is in a state of synchronization, with the Salesforce external objects database. so filtering old records from Salesforce connect when you’re prepared to document them, are filtered by your Heroku database.
Including a second arrangement of tables will enable you, to store filed Data in another area that won’t be combined by Data Filters, with External Data Source Salesforce.
1.     Stored Procedures
Transfer the records from the Sync tables to the Archive tables, before filtering them from Salesforce external objects. There is a priceless scheduler add-on accessible inside Heroku that will enable, you to execute these on time-sensitive Schedules.
Extra Bonus Include:
Make an extra arrangement for a set of External Data Source Salesforce, that will move single records from the document tables back, to the match up tables on request, which are at the point drive, them over into Salesforce connects and “unfolder”. Salesforce External objects Data source SQL Server.
1.     Salesforce Connect/External Objects (Optional)
If you want documented records without having complete restore, you can utilize Salesforce external objects, Connect to recover them from the folder database in Heroku and work with them as extra units.
It is suitable for OData Callout Rate Limits, by initiating External Data Source Salesforce online training in Hyderabad.
Other Data Storage Options
It is noticed that Heroku isn’t the main choice, for putting Salesforce external objects and getting to Salesforce information from other locations. Various External Data Source Salesforce applications and databases can be utilized.
If your company is using another Salesforce External Objects stages, for information folders, Salesforce connects offers many varieties of alternatives for communicating, so you should, in any case, have the option to make it work.
Interfacing with salesforce external objects dashboard will usually, be equal to Salesforce API limits, however, make a point to think about External Data Source Salesforce connects APIs.
A Customer Success Architect can guide with choices, of External Data Source Salesforce to identified with external information choices, just as guiding general information the board system for your association.
Salesforce connect
Salesforce Connect gives continuous Integration, of Data across framework limits by allowing your clients, to search, and change information that is external products of your Salesforce organization.
For Example, if you have Data that is external on-premises in an Enterprise Resource Planning (ERP) framework. Rather than copying salesforce connect information into your organization, you can utilize outer objects to get to the information continuously by means of the web administration callouts and salesforce connect.
These are the best-known facts, about how to store data outside of the salesforce. With all the above examples, we can move and store data in Salesforce certification. Further, I will upload more data on this Topic.

Magic Storing Data Outside of Salesforce

Read More

Copyright © 2014 salesforce course | Designed With By Blogger Templates
Scroll To Top